I created queues that I am able to view myself.
I also selected the box within the queue - show agents
However my group members are not able to see the queues at all.
They see a default.
Hi,
Maybe in this thread you will find the answer https://community.atlassian.com/t5/Jira-Service-Management/Agent-can-t-see-queue/qaq-p/1524055.
Cheers, Nina.
Thanks Nina
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