ROVO Query Limitations

[Tiffany Laborde]

I  have created a Rovo agent to query work items and provide a summary.  Due to search limitations within JIRA, the query I have writen for my Rovo agent is lengthy.  When I ask the Rovo agent to run the query, it uses about 1/5th of the query provided, which provides no results as the query itself errors out due to being incomplete.  How can I better prompt my Rovo Agent to use the query in it's entirety?  

Note, I also put the query in the chat window and Rovo ran into the same issue of only using a small portion of the query.

[Aaron Pavez [ServiceRocket]]

Hi @Tiffany Laborde 

To better udnerstand this can you share:

- The whole JQL query you are using

- Screenshot of the errors

Regards - Aaron

[Tiffany Laborde]

Quick update, I turned the query into a filter and it now pulls back results.  For reference, here is my query in case others run into the same issue (note that I am not searching for the exact same consumer group in my query....I replaced that as this is a public forum):

project = "ABC" and ("Consumer Groups" ~ '123' OR "Consumer Groups" ~ '125' OR "Consumer Groups" ~ '124' OR "Consumer Groups" ~ '126' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123' OR "Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123'"Consumer Groups" ~ '123') AND createdDate >= endOfDay(-14)

Now the issue I run into is Rovo providing me with all information I am requesting.  For example, I have asked Rovo to provide a list of all consumer groups that have an issue created.  I have ran the query above and have a list of 115 issues.  Here is what Rovo will provide:


Issues created from 5/26/25 - 6/9/25
Consumer Group 123 - 8 MISDs

Consumer Group 134 - 2 MISDs

Consumer Group 156 - 2 MISDs

Consumer Group 987- 2 MISDs

Consumer Group  - 25 MISDs

Consumer Group 654 - 1 MISD

Consumer Group 951 - 1 MISD

Is this a Rovo limitation?  I have changed the verbaige of the instructions several times and receive the same results.

[Tiffany Laborde]

@Aaron Pavez [ServiceRocket] ,

I ended up turning my query into a filter and that worked for Rovo to pull data.  Here is my query for refernce in case others run into a similar issue and need to use a query:

Project = ABC AND ("Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR "Consumer Gp" ~ 123 OR ) AND createdDate >= endOfDay(-14)

Note: I am not searching for the same value in my real query, I replaced that value as this is a public forum.

The issue I am having now is Rovo tells me that the filter generates 115 results, which is what I get when I run the filter on my own.  When Rovo generates the report to list each consumer with an issue, it does not call out all consumers and issue.  It's only a subset.  I have change the instructions several times to try and get the results I am looking for and have not yet.   Here is an example of the report:

Issue Summary
Consumer 123 - 5 Issues
Consumer 125 - 2 Issues
Consumer 126 - 6 Issues
Consumer 121 - 1 Issues
Consumer 119 - 3 Issues

Here are instructions:

The summary report includes the number of issues for each consumer group in the last 2 weeks and identifies any trends over the last 3 months.

It is CRITICAL to include ALL consumer groups that has at least one issue created. If 100 issues are in the filter, 100 issues need to be on the Consumer report.

Provide a clear and concise report similar to the provided example, listing all issues, highlighting trends, and providing recommendations based on the data.

Communicate in a casual, work-appropriate, and concise manner while including all necessary details.

Any suggestions are appreciated.

[Jaime Escribano]

Hi @Tiffany Laborde and welcome to the community!

How does your query look? Is it a JQL or the prompt? Could we have a little bit more detail to understand the situation?

[Tiffany Laborde]

Hello @Jaime Escribano - I have provided additional details above.  Any feedback/ideas are appreciated!