Raise an issue via email?

[Karim Fatih]

I would like to be able to create a ticket automatically from an email being sent. Is this possible?

[Mayur Jadhav]

Hi @Karim Fatih 

Welcome to the Atlassian Community!!!

Yes it is possible in Jira When someone email send an email automatically ticket will be created.

Here is the complete guide of how to setup create issue when someone send email.

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Regards,

Mayur