Ran Backup Manager now all issues are gone

[Adrian Aguinaldo]

Ran backup manager and now all our issues are gone. How do we restore all the issues we had prior to backup? we're using cloud jira. 

[Shannon S]

Adrian,

The backup manager shouldn't have this effect on your issues, so it's likely caused by something else.

I would recommend that you raise a Support Ticket so we can find out why you're not able to see your issues.

I attempted to raise one for you now but I wasn't able to find a Cloud instance associated with your email, please go ahead and raise your ticket using the above link.

Once the resolution is determined, please feel free to share it here with us so that it can help other users in the future.

Regards,
Shannon