10 Users

[Heather Barnes]

So, for Jira for the free version, we can have 10 users. 

If we upgrade to standard, whatever # we choose, does that include 10 free users? Example: if I choose 10 more users for the standard, will I have 20 users? 

[Aaron Pavez _ServiceRocket_ · Accepted solution]

Hi @Heather Barnes 

No. You will pay for any users you have in the instance.

More on that here:

https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

The Free plan is free up to 10 users and you don't have several functions.

Standard will charge you even for one user but you have all the standard functions.

Hope that helps!

Regards

[John Funk]

Hi Heather - Welcome to the Atlassian Community!

No, if you have 11 users with Standard, you will be charged for 11 users. Once you are on the Standard or Premium plan, you pay for the exact number of users that you have. As the number of users increases, at some point it moves to blocks of user (50, then 100, then 200, etc.) instead of exact numbers. 

[Benjamin]

Welcome @Heather Barnes 

It is exactly what @Aaron Pavez _ServiceRocket_ mentions. When you move up in subscription plans, it opens up more features for each every user to use.

The get the pricing for users for any package. Here's the package and pricing calculator.

https://www.atlassian.com/software/jira/pricing