2 statuses in one column - problems

[Markus]

We are creating a Push/Pull Kanban in Jira. This means that you have twice the amount of statuses. Example:

Defining - Defining Done - Developing - Developing Done -...

Nice and easy. But why cant we move one issue from one status to another in the same column directly? Instead you have to go to the board, look for the issue, open the issue, click on the button for the next status and go back to be board. Drag and Drop would be so much easier...

Or put atleast the buttom for the next status on the sidebar when you click on an issue...

Other alternative would be to create a column for each status, but that looks really messy and you cant see all the information on the issue in the board directly - not nice.

Is there an addon for this? Or some other way to solve this issue?

[Manon Soubies-Camy · Accepted solution]

Hello @Markus,

You can't transition an issue within the same column, see the related feature request: Ability to transition issues using drag and drop when target status is in the same column of the Agile board - you can vote for it to show interest and add yourself as watcher to be updated.

As a workaround, you can select the card you want to transition and hit "." then type the transition you want to trigger.

Hope this helps!

- Manon

[Markus]

Thanks, i didnt know that this is possible - really helpful! 

[Manon Soubies-Camy]

Glad it helped! :)

[Ian Balas]

@Manon Soubies-Camy 

I experienced the same problem while working on my JIRA Software (Cloud) project for the marketing team at my job. 

We have statuses "In Progress", "1st Approval", "2nd Approval", "3rd Approval", and "Finalized" in the In Progress Column.

While the keyboard shortcut does in fact work with transitioning statuses within that one column, we originally had conditions set between the transitions where only people in the "marketing admin" group were able to move certain issues through those statuses, basically representing our steps of approval. With the keyboard shortcut option, however, anyone is able to make those transitions and we don't want that.

Any way for us to use the keyboard shortcut but still keep the constraints set for regular users?

[Manon Soubies-Camy]

Hello @Ian Balas,

Keyboard shortcuts should not override workflow conditions. I have just tested it myself on a Jira Cloud, and typing "." does not override workflow conditions:

1. I added a "Only users in project role Developers can execute this transition." condition to the Done transition
2. I removed myself from the Developers role

Now I can't transition the issue to Done:

• Neither from the issue view;
• Nor from the board using drag-and-drop;
• Nor from the board typing ".":

Could you please check:

• The transition condition
• The groups/project roles to which the user belongs
• If the user can transition the issue from the issue view
• If the user can transition the issue from the board using drag-and-drop

[Ian Balas]

Hey @Manon Soubies-Camy,

I've since tested the workflow transition again and found success. I found out that in the workflow, it was set that "All statuses were able to transition to Approved", so that's how I was able to change the status from whichever account which was why I experienced problems. I set the transition condition, made it so only one group was able to do the transition, tested it on the different accounts and it worked.

As it's still possible to transition from issue view, however, it doesn't seem possible via drag and drop once the issue is in the column. I've seen other blogs about the latter issue and found out that Atlassian hasn't made that action possible.

Either way, thank you for the reply!

[Dilan Kaplan]

Hi @Manon Soubies-Camy

I hope you may be able to rectify a similar situation as @Ian Balas 

My board is set up pretty much the same as Ian's with conditions between the transitions being set to specific user groups and specific departments to reflect the approval hierarchy as is the same with his description.

However, my approvers are only able to abandon (archive) or reject (return to in progress) rather than move it into the next drop zone for second approval. 

I have tried to use the keyboard shortcut '.' however the second approval transition is not even coming up when i begin typing.

Can you think of any reason this may be?

Would greatly appreciate any insight you may have on this matter