Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

403 ERROR - mycompany.atlassian.com

boopathiraj selvaraj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 21, 2025

Bad request. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

1 answer

1 accepted

4 votes
Answer accepted
Kishan Sharma
Community Champion
September 21, 2025

Hi @boopathiraj selvaraj 

Welcome to the Atlassian Community!

It appears that multiple Atlassian sites and products are currently impacted and inaccessible to users.

At this time, there is no update available on Atlassian Status. We recommend monitoring this page for updates, as Atlassian Support is likely to provide further information regarding this issue.

Kishan Sharma
Community Champion
September 21, 2025

Please subscribe to Jira Status - Degraded performance to Jira and Confluence cloud products -
There's an update from Atlassian - Our team is aware that access to Jira and Confluence cloud products was degraded between 04:39 and 04:52 UTC due to an erroneous certificate.
The certificate has now been corrected and functionality has been restored.
We are continuing to monitor the situation and will provide further update when available.

Suggest an answer

Log in or Sign up to answer