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A couple questions on migrating from Bugzilla to Jira

Chris Kast
Contributor
March 25, 2012

Hi all. We're in the planning process of switching from Bugzilla to Jira and had a couple of questions that I hope folks may be able to answer. I've got a test instance of Jira 5.0.1 running on CentOS 5.8 and ran the Bugzilla migration wizard. No problems there. Here are my questions:

  1. When we do the actual cutover, what's the best way to clean out my existing installation? In other words, I want to make sure I get the latest BZ bugs over to Jira. Should I just delete the projects that I've already imported? Is there a better/easier way to do this? I've done some customization on the Jira server so I'd rather not just pull up a new instance and redo all that work.
  2. In Jira, I'm planning on using our Active Directory to manage users. Since the Bugzilla migration also carries over users, what's the best way to "migrate" these users from their BZ accounts to their AD accounts?

Thanks!

4 answers

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Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2012

For (1), seems like you can just delete the projects and re-import. It'll map the Bugzilla project to a new JIRA project.

For (2), this is trickier. How many users do you have? What you'll want to do is connect to LDAP so there are duplicate users, then use bulk operations to move reporters/assignees. You'll also have to manually change permission schemes and groups. This can be a big deal depending on how many users you have, but there's really no way around it...

Chris Kast
Contributor
March 29, 2012

Cool. Thanks, Jeremy. For #2, we actually don't have too many users (<40 active users) so this shouldn't be too big of a deal. I figured this was how I should do it...just wanted to make sure there wasn't a better way. Thanks!

Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2012

Oh yeah, after you're done, here's how to disable the bugzilla users:

http://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-deactivateuser

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Renjith Pillai
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March 28, 2012

Second question regarding users, I do not have a clue.

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Chris Kast
Contributor
March 27, 2012

Thanks, Renjith. Yeah, losing the bug ID's is fine since it's just a test installation. So if I go this route, will I be able to map a BZ product to an existing Jira project?

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Renjith Pillai
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March 26, 2012

For the first question: If you are okay with losing some ids of the project due to the initial test migration, you can keep the existing project and do a buld delete of all the issues before the final import.

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