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Ability to Invite Users

Andrew Fledderjohann
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February 19, 2018

I have two groups in our Jira, one is "site-admins" and the other is "administrators". Both groups looks to be set up identically, both have the Jira permission to "Administer Jira", but only the people in "site-admins" can invite new users to Jira, while the people in "administrators" cannot. Where can this be changed so that anybody in "administrators" can also invite people?

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2018

Hi Andrew,

The issue here is that only Site Admins are able to invite users and Admins have the following permissions per the Managing global permissions knowledge base:

Create and administer projects, issue types, fields, workflows, and schemes for all projects. Users with this permission can perform most administration tasks, except: managing users, importing and exporting data, and editing system email settings.

Users with the Administer Jira permission can log in at any time, but may be restricted depending on their application access.

Site admins can grant this permission in user management.

At this time this is by design.  You can submit a Suggestion on JAC to have this behavior changed.  If you do please post the link here so the community can vote on it as there may be others looking for this same functionality.

Cheers,

Branden

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