Access activity logs of users

[Muffex]

Hello everyone,

I'm a researcher and working on the harmonisation of event logs from user activity in various collaboration tools. Back in 2021 I tried to get information on how to access user activity logs in the cloud version of confluence. However, I could not get a satisfactory answer. Somewhat similar questions were asked in 2018 [1] [2].

Against the background of the (extensive) documentation of the various tools, products and APIs from Atlassian, I have still not succeeded in finding a suitable event stream or API that provides user activities. I would still prefer direct database access, but in the age of cloud computing this can probably be ruled out.

What I found:

• API for Atlassian Access
  •  api.atlassian.com/admin/v1/orgs/:orgId/events
    • This API is geared towards (security) auditing

• The Jira Cloud platform REST API

  • {yourHost}/rest/api/3/events
    • The results do not contain any metadata
    • e.g.:

                              ```json

                                  {

                                      "id": 1,

                                      "name": "Issue Created"

                                  },

                                  {

                                      "id": 2,

                                      "name": "Issue Updated"

                                  },

                                  {

                                      "id": 3,

                                      "name": "Issue Assigned"

                                  },

                                  {

                                      "id": 4,

                                      "name": "Issue Resolved"

                                  }

                              ```

• Consuming an Activity Streams feed
  • This comes quite close, but I this a complete list of events in Jira and Confluence?
  • Is there a JSON pendant?

What I search/wish for:

My idea is a log that contains entries such as the following:

• Issue created
• Issue assigned
• Issue commented
• Issue attachment added
• Issue updated
• Issue liked
• Wikipage created
• Wikipage deleted
• Wikipage moved
• Wikipage read/opened
• Wikipage commented
• ...
• --> There should be a low-level event for each performed action

Do such logs exist? And if so, how can they be accessed? Which licences are required?

I really appreciate your help. :)

Kind regards
Martin

[Dick]

The datacenter Jira has the  userhistoryitem table holding the kind of stuff that has happened (look at issue, make sprint, etc.)

It might not be available to cloud admins though.

[Muffex]

That is interesting. Would it be possible to expose this table in the cloud version as an API via forge?

[Jim Knepley - ReleaseTEAM]

I don't think what you're looking for exists yet. There are similar feature requests going back almost ten years [1] [2].

[Muffex]

That would be a real bummer. Especially as collaboration analytics is becoming increasingly relevant.