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Access to licenses

Jim McGinn
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January 14, 2019

Hi: I bought the Jira, Confluence licenses last week, then I paid by credit card. I added my CFO as "billing" contact. Now when I log in, I can't see the software and it's asking for her to create an account.

How can I get the licenses in my account?

--jim mcginn

703-966-3766

1 answer

0 votes
Victor Mutambuki
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January 14, 2019

Jim,

Contact support. They should be able to take care of your issue.

Victor

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