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Account on my team cant access projects on Jira

Dede Eko Tya Sembodo
Dede Eko Tya Sembodo
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October 15, 2020

someone on my team cant access anything on Jira, i've been tried to delete the access and add again, but he still cant access the projects.

 

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John Funk
John Funk
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October 14, 2021

Hi @Dede Eko Tya Sembodo - did you ever get this resolved? 

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Chris Buzon
Chris Buzon
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October 19, 2020

Have you tried logging in as them (through the user-management panel)?  This could help narrow it down. 

Alternatively, the Permission Helper may be able to identify exactly what's missing, if it's permission related.



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