Active Directory

[Colum O'Sullivan]

I have installed Jira Core server on a stand alone virtual server and am trying to configure AD authentication. We have tested all connections to load balancer and Domain controllers, connection works perfectly. I used AD to login to the stand alone VM. 

I keep receiving the error:

Test retrieve user : Failedorg.springframework.ldap.CommunicationException: lilly.com:389; nested exception is javax.naming.CommunicationException: lilly.com:389 [Root exception is java.net.ConnectException: Connection refused: connect]

[Moses Thomas]

@Colum O'Sullivan 

This user(user-name)  which  you  are using to  connect JIRA server to  active directory  server, be sure that user is present in your active directory  domain.

More also , make sure that the domain controller that JIRA is trying to authenticate is always replicating with other domain controllers. Once the domain controllers  are replicating each other  there  should  be consistency,  this should  possibly  solve your issue.

Best!