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Add existing statuses into project

alexaung January 21, 2022

Hi,

I want to add CLOSED, REOPENED and REJECTED into my status and workflow. Please see attached image, I can only choose To Do, In Progress and Done.

 

Screenshot 2022-01-22 at 1.40.32 AM.png

4 answers

1 accepted

0 votes
Answer accepted
alexaung January 26, 2022

I recreated the jira agile scrum project and I can add the status in board.Screenshot 2022-01-26 at 7.33.13 PM.png

1 vote
Trudy Claspill
Community Champion
January 21, 2022

I see from your image that you are working with a Team Managed project (see the bottom of the navigation pane).

Refer to this document home page for more information on working with workflows in Team Managed projects.

https://confluence.atlassian.com/cloud/manage-how-work-flows-in-your-next-gen-project-1055689871.html

The reply from @Pramodh M is for documentation on working with workflows in Company Managed projects. That does not apply to your scenario.

Pramodh M
Community Champion
January 21, 2022

Rookie mistake @Trudy Claspill 😅

I wonder even if the users see project settings, why don't they explore what is there in that options or what does issue type do ?

@alexaung 

Please follow the doc provided in the above link to add more statuses

0 votes
Pramodh M
Community Champion
January 21, 2022

Hi @alexaung 

Welcome to the Community!!

Do you have Jira admin permissions, if yes please refer to the documentation here to know more about how we can configure workflows for projects 

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Thanks,
Pramodh

0 votes
John Funk
Community Champion
January 21, 2022

Hi Alex - Welcome to the Atlassian Community!

You will need to add those statuses to the workflow for this project. 

Go to Settings > Issues > Workflows

Find you workflow and click edit. 

For Team-managed projects, click on Project Settings > Issue Types > Edit Workflow

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