Add users to Agile project

[Meryem Saidi]

Hi,

As an administrator, I added users to Agile project team but they don't receive any notification to sign in.

Thanks for help.

[Mike Sorensen · Accepted solution]

I've created a "New Users" group. All newbies get added to this group by Admin and they get email of training and other information. This is not automatic though.

[Nic Brough -Adaptavist-]

What do you mean by "added users to Agile project team"? Added them to a group? A role? What were you expecting Jira to send if the users already had acounts?

[Meryem Saidi]

Always got the same problem ... but I used a bypass solution !

I activate CAPTCHA and other configurations related to account creation. Thus, other users can create their own account and work on the same projetc.

Thank you very much for your answers.

[Meryem Saidi]

Hello,

I'm now about configuring SMTP mail server.

I followed JIRA documentation instructions and I have an error.

I don't know if u could help...

Many thanks in advance.

[Nic Brough -Adaptavist-]

Mmm, gmail isn't quite a simple standard SMTP service. (Well, it is standard, but it's not quite the simple default setup)

You need try SSL connections on port 465, I don't think I've ever had it work on port 25.

Work through https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications

[Meryem Saidi]

I've tried to invite a new user 30 minutes ago. Till now, he doesn't receine an email notification.

I think that I ve to configure JIRA to send an email before invite new users. I'll test when I can login to my account :(

https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications#

[Meryem Saidi]

I've tried to invite a new user 30 minutes ago. Till now, he doesn't receine an email notification.

I think that I ve to configure JIRA to send an email before invite new users. I'll test when I can login to my account :(

https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications#

[Meryem Saidi]

Yes, add users to a group enabling them to work on the same project. The users had not acounts.

I invite thel to join the group by providing their email adress. So, normally, they have to receive a email notification from JIRA Agile.

[Nic Brough -Adaptavist-]

I have a feeling that invites only go out to new users and it won't resend them to existing users. So if you already had the accounts and put them in a group, they aren't new users so it won't send another mail to them.