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Adding 2 custom fields that are coupled

chethana.harve
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December 8, 2023

How do I add 2 custom fields in an issue that are coupled to each other?

For example:

The fields are 'Employee name' and 'Expertise'. When I add the 'Employee name' field the 'Expertise' field also appears.

Additionally, I'd like to use a dropdown for 'Employee name' (dropdown uses a list of names that I can add to separately). 'Expertise' allows free form text. 

Is this possible on Jira?

2 answers

0 votes
George Elshamaa December 8, 2023

Hey,

Unfortunately, Jira only supports cascading dropdown fields. The closest thing to what you asked (if you're on a company managed project) would be to:

Create a custom field of type "Select List (Cascading)" and call that Employee. You will then be able to add a list of employees which will be displayed in dropdown form. You will also have the option to add child options to each of these employees and in your case that will be their expertise. They will only be displayed once an employee is selected.

The downside of this approach is that it will require some admin overhead to maintain, however, at least you will be able to report on them. 

The equivalent of this in team-managed projects is "Dependent dropdown".

Let me know if you have any questions.

Thanks,

George (ServiceRocket)

0 votes
Trudy Claspill
Community Champion
December 8, 2023

Hello @chethana.harve 

Are you working with issues in a Team Managed project or a Company Managed project?

It is possible to create a custom field that is a selection list, where the choices are based on a supplied list. That would satisfy your Employee Name field.

It is also possible to create a custom field that allows free form text entry, satisfying your Expertise field.

I'm not sure what you are asking about in this statement:

When I add the 'Employee name' field the 'Expertise' field also appears.

When custom fields are created, they have to be added to the screens for the issue types where you want the fields to be available. The fields simply both need to be created and added to the appropriate screens.

 

Who can create these fields and add them to the screens depends on whether you want to affect issues in a Team Managed project or a Company Managed project.

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