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Adding Field in Issue

Ki Sung Park February 13, 2020

 

Hello, 

I would like to know that if I can add a field to project, so that when anyone creates an issue of the project, added field is automatically in issue instead of manually going to admin-Add field. 

Does anyone know ?

Please check the screenshots below. 

 

The first picture is before I manually add the ETA field in the red box on the right side. 

The second picture is after I manually add the ETA field in the red box on the right side.

 

I want it to be like the second screen when someone creates an issue. 

(Automatic creation of ETA field.)

 

Please help me, Thanks ! :)

 

Screen Shot 2020-02-13 at 2.55.53 PM.png

 

Screen Shot 2020-02-13 at 2.56.30 PM.png

1 answer

0 votes
Seon Shakespeare
Community Champion
February 13, 2020

Hey @Ki Sung Park ,

There’s a few different ways this could be achieved, depending on what suits you/your team best :)

I’ll just talk through a few of the ways I may be go about achieving this,

1. Empower the user

Add the ‘ETA’ field to the creation screen for all issue types within the project, and make it a mandatory field

    • This would require the user to enter a date for the field, and therefore the date would appear on the view screen

2. Set a Default Value for the field via a Custom Field Context

This could be beneficial if most users do not know an ETA date upon creation of a new issue

  • A default value can be set by creating a custom field context for the ETA field
    • Important note! Ensure the context is set and associated only with the project(s) you would like the date to appear, else you may having a few questions from users in other projects :)
    • Also note, with date picker fields specifically, you have the option to select the ‘current date’ as the default - which may be handy!

Screenshot 2020-02-13 at 23.44.38.png

3. Set a Default Value for the field via a Workflow Post function

This may need a little more work, to ensure all relevant workflows have a post-function created to set a date for the ETA field on the ’Create’ transition

 

Hope this helps! :)

Seon

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