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Adding a checklist using automation

shanag
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August 8, 2025

I created an automation rule to create a few tasks based on a schedule.  I am needing to add a smart checklist to a couple of those tasks after they are created.  The tasks are being created as expected but the checklist is not being added. 

Jira Automation.png

3 answers

1 accepted

2 votes
Answer accepted
Matheus Souza Alves_TitanApps_
Contributor
August 8, 2025

Hi @shanag

Thanks for reaching out to our support, the template id shouldn't have the <> symbol around it -> {{project.properties."com.railsware.SmartChecklist.templateId.124881"}}

Let us know if that works for you!

Regards,

shanag
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August 11, 2025

That worked.  Thank you!

0 votes
Mariia Novhorodtseva _ Tick - The Ultimate Checklist for Jira
Atlassian Partner
August 15, 2025

Hi @shanag 

 

In our team we build Tick (I’m part of the team) — a Jira checklist app that lets you:

  • Add a pre-built checklist template to a new issue automatically via Automation
  • Assign checklist items, set due dates, and descriptions
  • Use templates for recurring tasks so you don’t need to recreate them manually

 

In Automation, you can set it up so that when an issue is created, Tick automatically adds the right checklist (and even pre-assigns tasks to specific people). This removes the need to manually insert them afterwards.

 

If you’d like, I can share a short step-by-step.

Hope this helps!

0 votes
Bill Sheboy
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August 8, 2025

Hi @shanag -- Welcome to the Atlassian Community!

You appear to be using a marketplace app for the checklists, Smart Checklist.  If so, please review their documentation on using the app with automation rules:

https://railsware.atlassian.net/wiki/spaces/CHK/pages/305528896/Automation+for+Jira

And if it is not working as expected with the documentation, please contact their support team:

https://marketplace.atlassian.com/apps/1215277/smart-checklist-for-jira-free?hosting=cloud&tab=support

 

Kind regards,
Bill

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