Adding custom field to existing issues

[Sol Battisti]

Hi there!

Is there a way I can add an new created custom field to all existing issues in Jira? Right now, I'm only being able to add them as tickets get created but not to the ones I've already had created. 

Thanks

[Prerna Sony · Accepted solution]

Hello @Sol Battisti ,

Welcome to Atlassian Community!

1. In order to make it appear in the issues you want, you need to add the field to the correct Screen.

You can check which screen you need to edit by going to your project => settings => Screens and see which screen is associated with which issue type.

2. You can also bulk change (with some limitations: 2000 issues and issues needs edit permission). Choose all issues, at next screen "edit issues". In next step you will find your new custom field and now you can add it. 

Hope this helps !

[Sol Battisti]

Thanks! I bulk changed the tickets as the total count was less than 2000. 

[Hieu · Accepted solution]

Yes,
1. Check screens mapped with your issue types(issue types in your existing issues) then add new customfield to needed screens

2. Bulk update for set of issues to fill data for new customfield if needed.

That the solution I can propose to you. Hope it can help