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Ashutosh Bhattacharya
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June 22, 2023

How do I use the search to filter out the tickets where a field has been changed?

Suppose I want to know the tickets where "Due Date" has been changed by someone.

3 answers

1 vote
Anthony Morais
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June 22, 2023

Hi @Ashutosh Bhattacharya 

This app will suit you.

Install add the duedate field in the column and see the changes.

 

issue report.png

Hope it helps you!

Regards,

Anthony

0 votes
Craig Nodwell
Community Champion
June 22, 2023

Hi @Ashutosh Bhattacharya welcome to the community.   JQL out of the box won't do that for you.  A rest call will but then you have to parse the JSON output.
Quick question do you have any scripting tool add-ons in your jira instance allowing you to get at the changehistory for the issue

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Tim Perrault
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June 22, 2023

Hello @Ashutosh Bhattacharya 

 

No. History searches do not support the 'duedate' field. The best you could do is search issues that were updated by a certain user, but that would bring back all the issues that were updated by that user.

 

 

  • Find issues that were updated by John Smith:
    issuekey IN updatedBy(jsmith)
  • Find issues that were updated by John Smith within the last 8 days:
    issuekey IN updatedBy(jsmith, "-8d")
  • Find issues updated between June and September 2018:
    issuekey IN updatedBy(jsmith, "2018/06/01", "2018/08/31")
  • If you try to find issues updated in the last hour, like in the following example, the time will be rounded up to 1 day, as smaller values aren't supported:
    issuekey IN updatedBy(jsmith, "-1h")

Closest I can get to what you need is

 

duedate IS NOT EMPTY and issuekey IN updatedBy(<someusername>)

 

There is a CHANGED Operator  that would work on some fields, but due date is not one of them.

The operator can be used only with the following fields: AssigneeFix VersionPriorityReporterResolution, and Status.

Ashutosh Bhattacharya
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June 22, 2023

Hi @Tim Perrault thanks for your response however I think this would pull in any kind of update related to any of the issue fields. I'm particularly looking for people who are updating the Due Date field.

Tim Perrault
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June 22, 2023

You will have to look in the marketplace to see if there is an app that can do it because you can't do history searches on the due date field.

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