After enabling SAML single sign on authentication not able to login to Jira.

[Bunty]

Hello All,

After enabling SAML single sign on i am not able login to Jira. I think i've entered wrong x.509 certificate in SAML authentication page.

I found below link but i dont how to check both the Single sign-on issuer in Jira and the Issuer set in the SAML assertion by the IdP are exactly the same. 

https://confluence.atlassian.com/jirakb/saml-login-fails-with-invalid-issuer-in-the-assertion-response-962344182.html

How to resolve this issue ?

Any help would be greatly appreciated.

Below are the errors in my log file:

at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
2019-01-17 20:36:53,846 https-jsse-nio-8443-exec-9 ERROR anonymous 1236x1428x1 1nsyofr 10.250.105.52 /plugins/servlet/samlconsumer [c.a.p.a.i.web.filter.ErrorHandlingFilter] Error authenticating user
com.atlassian.plugins.authentication.impl.web.usercontext.AuthenticationFailedException: Error authenticating user
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)
at com.atlassian.plugins.authentication.impl.web.filter.ErrorHandlingFilter.doFilter(ErrorHandlingFilter.java:83)

[Bunty]

Any help??