After installing zephyr when accessing it it doesnt recognise the url which is http://prod-play.zephyr4jiracloud.com/connect/

[Arun Ravindran]

Hi Jonathan

Thank you for showing interets in our product "Zephyr For JIRA Cloud".As from your description is not clear enough of the issue you are facing we request you to sign up to our Zephyr Support site "https://support.getzephyr.com/hc/en-us" and use the "Submit a case" option to raise a ticket with our support team.

You can add in few screen shots and details highlighting the issue  and one of our engineers will contact you immediately to help you out.

Thanks

ZephyrSupport

[Einar Pehrson]

@jonathan pitt, please raise this with Atlassian Support (https://support.atlassian.com). And as Robert says, please provide as much detail there as you can.

[Robert Massaioli (Atlassian)]

Can you put more details in? What do you mean that the URL is not recognised? Where is it not recognised?