An error occurred during installation. Contact the add-on vendor for support.

[Marcin Ziółkowski]

Hi,

I try to install my new plugin with following atlassian-connect.json

{
 "name": "Hello World",
 "description": "Atlassian Connect app",
 "key": "com.example.myapp",
 "baseUrl": "https://fbc1d254.ngrok.io",
 "vendor": {
   "name": "Example, Inc.",
   "url": "http://example.com"
 },
 "authentication": {
   "type": "none"
 },
 "apiVersion": 1,
 "modules": {
   "jiraIssueContents": [
     {
       "icon": {
         "width": 16,
         "height": 16,
         "url": "/copy.svg"
       },
       "target": {
         "type": "web_panel",
         "url": "/webpanel.html"
       },
       "tooltip": {
         "value": "Copy Issue Url"
       },
       "name": {
         "value": "Copy Issue Url"
       },
       "key": "copy-issue-url-panel"
     }
   ]
 }
}

Icon and webpanel.html are available. Does webpanel.html require some special content? 

When I upload plugin I just receive "An error occurred during installation. Contact the add-on vendor for support.". No other error, any way to check what is wrong?

[Taylor]

Hi Marcin,

It looks like you are using a brand new module we are going to be providing as part of our changes to the new Jira cloud issue experience. You can read more about it here: https://developer.atlassian.com/blog/2017/12/alpha-program-for-the-new-jira-issue-view/ which I also recommend you sign up.

We released the documentation a little bit ahead of enrolling the cloud instances that have signed up in the link above. That is what you found on the developer documentation and why you are getting the error at this time.

We plan to start enabling these new modules within the next couple of weeks! If you sign up, you will get notified via email as well as a community post here sharing that it is now live. 

Thanks in advance, let me know if you have any other questions.