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An error occurred while authenticating credentials.

Yonggyu Park
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August 28, 2023

When login with my email account ( yonggyup@adobe.com ) inside ucloud vm environment which was given to us for project delivery, login is not going continuously.

"An error occurred while authenticating credentials." message is shown as the alter.

LoginErrorAtlassian.png

 

 

1 answer

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Marc - Devoteam
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August 28, 2023

Hi @Yonggyu Park 

I would contact your Jira administrator.

As this seems that your account is not active and/or granted a license for the Jira where your project is residing.

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