Any way to track/report/visualize a single work item's progress through statuses from creation to do

[Claire Abt]

We have a relatively straightforward workflow progression defined, but have an "Input Required" status for questions, stalls, etc. 

Work items start development, move through to QA, and frequently, a back-and-forth takes place. Depending upon timing (we have a distributed world-wide team), the  work item may spend a day or more in Input Required. Again, depending upon timing, the item may move in and out of Input Required more than once.

We would like a way to track the workflow transitions of single work items.

I can go into the history and manually copy out the date/time of each transition, but is there any better way? Are there any predefined reports, or has someone else come up with sometime a little more elegant? 

Thanks!

[Rahul_RVS]

Hi @Claire Abt  

Welcome to the community !!

If you would be interested in a mktplace app for this requirement, you can try out

Time in Status Reports 

For your specific need the Status Transition details report can help. It shows the transitions the issue went through and on which date as well.

With this app you generate time in each workflow status for multiple issues with multiple filter and grouping options. The app has 20+ reports to meet a variety of use cases.

More details here.

Disclaimer : I am part of the app team for this add-on

[Sanam Malleswari]

Hi @Claire Abt

Welcome to the Atlassian community!

Please try below options.

• Control Chart (Reports > Control Chart) – If you're using a Jira Software board, this shows how long issues spend in each status. It’s great for spotting delays, especially if items get stuck in “Input Required”.
  View and understand the control chart | Jira Cloud | Atlassian Support

• Marketplace Apps – Tools like "Time in Status by OBSS" or "Status Time Reports" let you see:

  • How long an issue stayed in each status

  • How many times it transitioned in/out

  • Visual reports and exports (CSV, Excel)

[Claire Abt]

thanks -- yeah, the control chart is great, but as i noted below, i'd really like to track by work item. if there's a way to configure the control chart to share this information, that'd be really appreciated.

for instance, i have a work item that we created 2 months ago, but had unresolved questions. we put it in Input Required status, even though it was not in a sprint. we finally got the responses and brought the item into a sprint. 

that item was in Input Required for 20 days outside of the sprint. although i've limited the control chart timeframe to the past two weeks, that issue is showing that it was in Input Required for 20 days, even though it's progressed well through the sprint workflow.

if i could limit the control chart to only the specified sprint, that might be helpful. 

thanks!

[Claire Abt]

thanks, folks, for the feedback. i'm really trying to figure out how i can report/visualize the flow of an individual work item over the course of a sprint. for instance, this is a (dummy) sheet that shows the progress of 3 items over the course of a 2-week sprint. color coding is optional.

while i can (and do) monitor the sprint board, etc., there is no clear reporting mechanism for this. i want to be able to track, over time, work items that have questions at the beginning of a sprint to help the team with story writing, refining and commitment, and also items that have repeated back and forth during the sprint to perhaps identify other areas for improvement.

does this help better explain my original request? thanks!

[Neil Fletcher]

Hi @Claire Abt 

A variation of this filter might help... several filters could then be used and added to a dashboard to visualize;

status CHANGED FROM "QA" TO "Input Required" BEFORE endOfWeek() AFTER startOfWeek()

this will return transitions this week from one status to another - you can check the results in the work-items history