Anyone else having issues with 2FA via Chrome on iPhone?

[Benjamin Peikes]

We enabled 2FA for our account. When I login on my work computer, I have no issues, because the QR comes up and I can scan with phone.

The issue is when I try logging in from my iPhone. When attempting to login, Chrome pops up the QR code, but I’m on my phone so I can’t scan it.

I dont want to enter my emergency password each time I login from my phone.

I have the Jira mobile app, and can login with that, but sometimes I need the desktop view because mobile app is so flakey. 

[Benjamin]

Hi @Benjamin Peikes ,

I've been fine with the mobile app, so I haven't really had that need to. Most folks I know uses either the desktop on the computer or the app on the phone. I don't see a way around it, especially when using a QR code. It needs to be scan. Perhaps, you can change the 2FA option. In setups I have experience, I use SSO and then use the 2FA from there. Either using text or an app authenticator.

-Ben