Community
Products
Jira
Questions
Anyway to be notified when a customer has sent in more the x amount or request in a period?

Anyway to be notified when a customer has sent in more the x amount or request in a period?

Hello,

I would like to know if I can be notified if customer have sent us in multiple request in a certain amount of period.

We would like to make sure if a customer has sent in 5 support tickets in one month then we should be alerted to this fact. And ideas would be greatly appreciated.

1 answer

1 vote

Hi Toby,

Unfortunately this cannot be done currently. You would need a JQL condition to be able to specify counts. We have an open issue for this in our backlog (AUT-873).

Sorry,
Scott.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks for your reply.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Anyway to be notified when a customer has sent in more the x amount or request in a period?

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events