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Apostrophes (‘) are turning into inverted question marks ( ¿).

Jamal Springer
Jamal Springer
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August 3, 2016

Apostrophes (‘) are turning into inverted question marks ( ¿).

I'm using JIRA v7.1.4 and writing text from a Windows 7 machine, an oracle database is being used at the backend. Does anyone know what is causing this and how I can fix it ? 

Thanks

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Marcel Woschek
Marcel Woschek
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August 3, 2016

I guess you are using the wrong encoding. Make sure everything is configured for using UTF-8.

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Jamal Springer
Jamal Springer
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August 3, 2016

Ok, thanks. How/Where can I find this setting ?

 

I'm a complete Jira/Attlasian newbie...

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Joe Pitt
Joe Pitt
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August 3, 2016

I've seen that with the 'smart quotes' are entered and not interpreted correctly in Oracle.

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Marcel Woschek
Marcel Woschek
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August 3, 2016

first you might try this one right here: 

https://confluence.atlassian.com/jirakb/checking-oracle-database-encoding-779159222.html

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