Approve a request to try Loom

[Mathew Lederman]

Where can I find these requests? I'm on the admin.atlassian.com but I cannot find these requests to reject them. They're not under Product Requests or User Request.

[Anthony Morais]

Hi, @Mathew Lederman 

If you're looking to manage and respond to access requests like the "Request to try Loom" banner, here's where you can find them:

Visit admin.atlassian.com

Choose the site you're managing.

At the top menu, click on Products.

In the left-hand panel, go to User requests.

There, you'll see two sections:

Access requests – for users asking access to existing tools like Jira or Confluence.

User interests – where users show interest in trying new applications like Loom.

This page lets you approve or decline each request, giving you full control over who can access or test products in your organization.

Feel free to ask if you need help with any step!

[Mathew Lederman]

@Anthony Morais unfortunately that doesn't seem to be the case as I don't see the requests in either tab. User interests appears to be apps exclusively.