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Archiving Tickets by user

aj.ferrer
aj.ferrer
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May 25, 2020

What will happen to the tickets created by user when he/she gets remove?

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Peter Bengov
Peter Bengov
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May 25, 2020

Hi @aj.ferrer 

The tickets remain in the system. Similar to closed tickets - they might be removed from different views but all still exist. 

I would suggest to setup an internal flow for you once a user gets removed to assign open tickets to a co-worker or a manager, for example. 

Regards 

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