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Are there any graphs where I can see users performance?

ximena.burgos
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January 29, 2020

I want to measure the number of tickets sent, answered and not answered by user. Is there any graph or something I can use to achieve this? 

1 answer

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Avinash Bhagawati _Appfire_
Community Champion
January 30, 2020

Hi @ximena.burgos ,

Welcome to Community !

Is it number of ticket sent refers to assigned to particular user , answered or unanswered refers to resolved or not ? If yes, you will be write JQL query to get the results and explain your use case for more accurate answers.

Thanks,

Avinash

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