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Assign an issue to a different user

Alessandro_Nannucci
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March 8, 2020

Hi all,

I hope we are all doing great!

I have had an issue for hours which unfortunately I cannot fix, could someone in the simplest way possible please explain how I can assign a task, issue, sub-task (anything really) to a user other than myself or "unassigned". I need to assign tasks to individuals that are part on my team but I cannot see them in the dropdown menu nor see their name after typing it after obviously inviting them to join the team.

 

Your help is highly appreciated :)

1 answer

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B. Normann P. Nielsen
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March 8, 2020

Make sure they have a license and can login

Make sure the have the "Browse Projects" permission on the Issue

Make sure the have the "Assigable User" permission.

 

Use the Permissonhelper to resolve the issue:

 

https://community.atlassian.com/t5/Jira-questions/How-do-I-access-the-Permission-Helper/qaq-p/762904

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