Assign issue to another user

[Daniel Kerns]

How do I assign an issue to another user?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Use Assign Issue operation. Make sure you have the 'Assign Issue' project permission!

http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

[Daniel Kerns]

I have the permissions set correctly. However the drop down list of users is not displayed when I attempt to assign to another user. This sounds like a bug for 5.0. Is there a work around or a way to configure to enable the system to make all assignable users visible in the drop down?

[Nic Brough -Adaptavist-]

There is no bug here, it's your config somewhere. Three basic things:

1. The field will only appear for a user who has "can assign issue" permission in that project

2. If a user matches the "can be assigned issue" permission, then they are displayed on that list.

3. Is the "assignee" field on the screen?

Simple test - when you look at the issue, do you have the "assign to" link? If you do not, then it's case 1 above. If you do, then click it and report back what happens.

In all cases, I can't find any reports of any bugs that would stop this working. There would be a LOT of screaming if it was broken. So it's your config.

[Ramiro Pointis]

Could you check if it is the same thing as here?

https://answers.atlassian.com/questions/47244/why-can-t-i-assign-an-issue-to-a-user-who-should-have-permission?page=1#47308

Just to verify, if you start typing the user name it shows the user you want to assign?

[Ramiro Pointis]

If your a new in Jira I'll recommend to start reading.

http://confluence.atlassian.com/display/JIRA/What+is+an+Issue

This is for what you want.

And this is the documentation to learn to use the Jira.... In order to learn to use it you have to read a lot.

http://confluence.atlassian.com/display/JIRA/Getting+Started

[Ramiro Pointis]

Sometimes when people ask very basic question happens this things:

https://answers.atlassian.com/questions/53603/how-to-add-as-a-administrator-in-jira-how-to-add-product-in-jira?page=1#53642