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Assigned to me section do not display issues having resolution other than 'Unresolved'

namshree March 15, 2018

Hello,

I have some issues having resolution other than 'Unresolved' (like duplicate). But those issues do not display in 'Assigned to me' section. How can I get that?

2 answers

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Answer accepted
Gezim Shehu [Communardo]
Community Champion
March 15, 2018

That is it's purpose.

 

However in your case you do a simple JQL filter

assignee=currentUser() and resolution IN (desired resolutions here) 

or 

assignee=currentUser() and resolution NOT IN (undesired resolutions here) 

 

Then, add a Filter Results gadget in System Dashboard (I'm assuming that's what you have setup) to display results for that filter.

namshree March 15, 2018

Thank you.

0 votes
Answer accepted
Jack Brickey
Community Champion
March 15, 2018

@namshree, not exactly sure what the assigned to me "section" is you are referring to. However, I suspect this is the default filter that is in Jira to show you all of your Open (unresolved) issues. If you want to see resolved issues as well then simply create a filter, dashboard, etc.

namshree March 15, 2018

Hello,

Yes, it is default filter (provided image). Can't I update this filter?Assigned to me.png

Jack Brickey
Community Champion
March 15, 2018

ah ok so you are speaking fo the dashboard gadget "assigned to me". No you cannot edit it. but you can certainly add a filter gadget to your dashboard (if you own the dashboard) and use a filter that shows "assignee = currentuser()". I would also filter out the open issues since they would be shown by the current gadget. This has the benefit of separating your "TO DO" from your "DONE".

namshree March 15, 2018

Ok. Thank you.

Jack Brickey
Community Champion
March 15, 2018

@namshree, if this answered your question please consider selecting the checkmark. this helps others in the future searches.

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