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Attachment Thumbnail images

Jayaprakash Velusamy
Jayaprakash Velusamy November 28, 2016

I had Installed, Jira V 7.1. I am facing issue in attachment thumbnail images. 

I am viewing the attachments as thumbnail, images for thumbnail like word image for Word document and PDF image for PDF files is not displayed. Only a blank box is displaying for thumbnail. 

Kindly suggest how to resolve

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Damian Rosochacki
Damian Rosochacki
Contributor
November 28, 2016

I ran into the same problem after upgrading to 7.x. I have not found any workarounds. 

There's a suggestion for it here: https://jira.atlassian.com/browse/JRA-45993

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