We are in the process of migrating our Atlassian suite from a single server to the modern cloud environment. We downloaded CMJ and used it to create snapshots of our Jira projects. During creation of the snapshots, I clicked on the include attachments checkbox. Sometime after the snapshots were done, someone noticed that when they click on an attachment from the Jira task, it displays "Oops, you've found a dead link" or "Ouch, we can't load the PDF". It appears that the files under F:\atlassian_data\Jira\data\attachments were gone. Any ideas? I have the snapshots and hope they do contain the attachments but wondering how to restore them if possible.
I was able to repeat this issue as a test. Here are the details:
First, the versions we are using:
Jira - 8.5.1
CMJ - 6.15.2
We have a project called OEPG (this is the key), which was used for the test.
Hi Kevin,
I used the CMJ a lot (I'm not involved in the company behind CMJ), but I never got this issue. I think something else must have happened. Could you check you backups?
Kind regards,
Bert
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