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Audit logs did not generate

caroline May 29, 2019

I am facing issue with the below events:

  • Notification
    • scheme removed from project
    • notification added to scheme
    • notification removed from scheme
  • Dashboard
    • dashboard created
    • dashboard updated
    • dashboard deleted
  • General configuration
    • configuration option changed
  • Permission
    • scheme assigned to a project
    • scheme unassigned from a project
  • Workflow
    • workflow draft published
    • scheme unassigned from a project
    • Status added
    • status updated
    • status deleted
    • transition added
    • transition updated
    • transition deleted

As mention in the official site these events get generated in the audit logs but i am unable to see this inn the audit logs. the link is below:

https://confluence.atlassian.com/adminjiraserver/auditing-in-jira-applications-938847740.html

 

Please could you help me out on this

1 answer

0 votes
Andrew
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May 30, 2019

Hi @caroline ,

Could You please tell, audit not worked or some parts event you can see?

Check "C:\Atlassian\Application Data7\JIRA\log\atlassian-jira.log" , maybe find some error?

B.R.

caroline May 30, 2019

The above mentioned events take place for example i can create a dashboard but in the audit log this information did not log. the path "C:\Atlassian\Application Data7\JIRA\log\atlassian-jira.log" is not present in my local system. Please could you guide

Andrew
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May 30, 2019

But other event you can see? I mean it needed to understand 'audit log' working or not.

My path for example. You can find path of the yours log file in admin panel 'system info', parameter - 'Location of atlassian-jira.log'.

B.R.

caroline May 30, 2019

Audit log is working. but the logs for the mentioned events did not generate

caroline June 3, 2019

Hi, my apology this went in a wrong track. My intention is to fetch the audit logs using the jira rest api endpoint https://sacumen1.atlassian.net/auditing/view. for example i created a project on the console and got a json response for the Project Created event as below:
{
"id": 10166,
"summary": "Project created",
"remoteAddress": "202.62.83.146",
"authorKey": "admin",
"created": "2019-05-03T08:05:20.193+0000",
"category": "projects",
"eventSource": "",
"objectItem": {
"id": "10002",
"name": "sumo3",
"typeName": "PROJECT"
},
"changedValues": [
{
"fieldName": "Default Assignee",
"changedTo": "Unassigned"
},
{
"fieldName": "Project lead",
"changedTo": "admin"
},
{
"fieldName": "Description",
"changedTo": ""
},
{
"fieldName": "Key",
"changedTo": "SUMO1"
},
{
"fieldName": "Name",
"changedTo": "sumo3"
}
],
"associatedItems": [
{
"id": "admin",
"name": "admin",
"typeName": "USER",
"parentId": "10000",
"parentName": "IDP Directory"
}
]
}

In the similar way i have triggered the events in the above mentioned modules and this did not give me a response for this event both in the rest api and the console. Please help me on this

Andrew
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June 3, 2019

Hi @caroline ,

I see the Your request for the cloud. Try to ask on support team https://support.atlassian.com/contact/#/

B.R.

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