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Authenticate failed while connecting an outlook to email request

Vanessa Lorein Kartin September 10, 2019

Just yesterday the connection to outlook failed to authenticate. Is there a way to resolve this? 

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Vanessa Lorein Kartin September 11, 2019

After checking seems like the problem persists on the recent additional security applied to Exchange Online (EOL) environment. Thus, Jira is failed to authenticate. 

Solution: to apply IMAP policy to the outlook account instead of EOL. 

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