Authomatic warning

[Gonzalo Fernández Durán]

Hello everybody,

i am trying to create a authomatic warning in JIRA (Confluence would be valid as well).

The point is i have some task with due date and i´d need a warning for some users 40 days before the due date (40 days as a instance). I have worked through some paths:

- create a trigger into the workflow: i wpuld need to pay for an app

- Notifications: there is no related notification

The solution could be into a filter like "project = XXX AND duedate <= 40d", but now i am in a dead point.

I wonder if somebody have had the same problem.

Thanks in advance!!

[Haran Kumar · Accepted solution]

Hi @Gonzalo Fernández Durán , 

You can arrive at a way of warning through , notification . 

I guess you were almost there. 

Use the JQL to search and create a filter. Now you/all relevant users can subscribe to that filter. 
By subscribing you will get notification  through mail on the filter result that will contain all tickets that are 40 days to go for the due date. 

You can select the period for which you wish to receive notifications .  

Hope by this you can keep track on the tickets that  are about 40 days to your due date. 

Hope this helped you. 

Regards
Haran

[Gonzalo Fernández Durán]

Thank you

[Jack Brickey]

As Haran suggested the best/only OOTB solution is a filter subscription and I use this quite a bit. The only real downside of this is that it you have to predefine the folks to be notified, i.e. the notifications are 'filter results dependent'. So if the potential list of Assignees is very dynamic it can be a pain to manage the subscription. If that is the case then look to an automation addon, e.g. Automation for Jira, Scriptrunner, Power Scripts, etc.