Auto Expiry of issues

[Sven Hafner]

Is this feature available for onemand (aka jirastudio) ? Atlassian supports uses this feature for their own issue handling.

[jhammons · Accepted solution]

Hi Sven,

This is accomplished using Jelly scripts. Please see here for more information:

* http://confluence.atlassian.com/display/JIRA/Jelly+Escalation

Essentially, this is something that can be managed through the web interface of JIRA. However, Jelly scripts are currently a restricted function for JIRA OnDemand:

* http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

It does not appear there are plans to implement this in our hosted offering--yet.

Please let me know if I can be of further assistance.

Be well,

Jason Hammons
Atlassian - San Francisco

[Sven Hafner]

Thanks.

but strange that one of the "key-features" of your own issue management is not available to hosted customers. of course I understand the technical limitations behind it. (otherwise you would drown in open/"not closed by customer" issues)

cheers

Sven

[JamieA]

The equivalent of the jelly script can also be implemented using a program that use the jira remote API, ie a program you would write then schedule to run every 20 minutes or whatever.

I doubt Jelly will ever be enabled because it lets you do absolutely anything, if you know how.

[Nic Brough -Adaptavist-]

Jamie is right about Jelly - I've been able to destroy test systems with it, and I wasn't even trying that hard.

[Sven Hafner]

good idea to tinker with a XMLRPC tool... I will try that ! Once a day is good enough, iterate through all NON-closed issues and check their dates.hope the xmlrpc close also triggers notifications?!

maybe offer it as a service ;-) running on google apps.