Auto reject or closed an issue if user not replies to admin comments innJIRA

[Tirupathi Rao]

If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically.

[Avinash Bhagawati {Appfire}]

Hi @Tirupathi Rao ,

With the help of Automation for Jira you will be able to configure this.

Thanks,

Avinash

[Tirupathi Rao]

Hi Avinash,

Now we installed a trail version of automation for jira plugin . Could you please suggest how we can achieve below requirement.

"If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically"

[Tirupathi Rao]

Hi @Avinash Bhagawati {Appfire} 

As of now we are not yet purchased Automation for Jira plugin . Is there any other way we can achieve this?