Automatic change of workflow in jira

[LAPIN ALEKSANDR]

I want to automatically change the workfow when choosing a condition. For example, in jira SD, the user selects some value in the field and depending on this, the task goes through a certain workflow

manually it works through moving

[Krister Broman [Advania] · Accepted solution]

The workflow is connected to the issuetype, what you are doing there is to move it to another issuetype. You can build into the workflow to use conditions to have different paths to the workflow. 

In general it would be better however to control the input of issues into jira servicedesk, if the user request a specific request item, then make sure to assign that item to the correct issuetype and by extension to the correct workflow.