Automatic field update

[David Whitlock]

I have 2 fields when field 1 is set. I would like field 2, which is a read-only field to be timestamped. Is there a way to implement this with out using any kind of listener?

[Ignacio Aredez GenAI Expert · Accepted solution]

To timestamp a read-only field when another field is updated in Jira Cloud without using listeners, you can use Jira's built-in automation:

Go to Project Settings > Project Automation.
Create a new rule with the trigger Field value changed for Field 1.
Add an Action: Use Edit issue to update Field 2. Since Field 2 is read-only, you may need to create a custom field for this purpose or find a creative workaround, as direct editing might not be supported.
Set Field 2 with the current timestamp using smart values (e.g., {{now.format("dd/MMM/yyyy HH:mm:ss")}}).
Save and enable the rule.

Note: Directly editing a read-only field might not be possible; consider using a custom field as a practical