Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automatically remove "Closed" ticket from Kanban after 7 days?

Angel
Contributor
November 25, 2019

I know in the NextGen version of Jira, you can have your completed tickets automatically removed from the board in 14 days.  I wanted to know if there is a way to do that (or 7 days) in the "old?" version of Jira.

1 answer

1 accepted

0 votes
Answer accepted
carlosughini
Community Champion
November 25, 2019

Hello Angel,

I hope you are having a good day!

You can achieve it in two ways:

  1. Using the release function, but if you're not actually releasing software, creating that "version" is really pointless and starts to create 'fake' data in JIRA and it can trigger notifications in certain instances.
  2. Change the filter so that it ages issues out of the board.

By using the second option, I would suggest changing the filter so that it ages issues out of the board with the 7 days that you mentioned:

  • Any issues that aren't resolved
  • Any issues that have been resolved in the last 7 days

The final result would be a JQL similar to the below:

"project = X AND (resolution is EMPTY or resolutiondate >= -7d)"

Then, add that to your filter. You may want to set X to the number of days that you prefer.

Please let me know if it works. :)

Cheers!

Carlos

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events