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Automation JIRA

Janvi Kapoor July 17, 2023

When a certain task is completed, you want to see which tasks instead of the link and send that 'task description/name ' in Slack 

Right now, we receive the link in Slack 

We don't know which task this is 

2 answers

0 votes
Janvi Kapoor July 18, 2023

Hi, Sure

 

PFA Automation Workflow, I basically want to send a notification to the team of 'which task' is 'done' and I want them to receive the 'task description' so I am not sure which 'message' to add in the last automation rule of 'send slack messages' and also this automation does not seem to be working 

Hope anyone can help me with this

 

Thank youScreenshot 2023-07-18 at 8.32.38 PM.pngScreenshot 2023-07-18 at 8.32.51 PM.pngScreenshot 2023-07-18 at 8.32.56 PM.pngScreenshot 2023-07-18 at 8.33.00 PM.png

Bill Sheboy
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July 18, 2023

Your rule is triggered on issue transition.  But you are branching on created issues...and none are created.

If you truly want to send that notification to Slack for each issue moved to done, please try this instead:

  • trigger: issue transitioned to Done
  • condition: issue type is Task
  • action: send your Slack message, and instead use the fields in {{issue}}, such as {{issue.key}} and {{issue.summary}}  There will be only one issue with that trigger.

Also I noted your text in the Slack message: "Hey team - we've got the following issues left in this sprint".  That seems unrelated to your rule, so what are you wanting to achieve with this rule?

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Bill Sheboy
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July 17, 2023

Hi @Janvi Kapoor -- Welcome to the Atlassian Community!

I am unclear what you are asking...Are you describing the link to Slack is missing information about the issue, such as the Summary?

Please post images of your complete rule, showing the details of the actions, and of the audit log details showing the rule execution.  Those will provide context for the community to offer suggestions.  Thanks!

Kind regards,
Bill

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