Automation Rule works, but assignment only visible after page reload

[MidnightExe]

Hi Community,

I've set up an automation rule in one of our Jira projects with the following logic:

• When an issue transitions to one of these statuses:
  Deployed Test, Ready for Prod, or Deployed (Prod)

• AND the Component field contains a specific value

• THEN the issue should automatically be assigned to a specific user

The rule works as expected, the issue is correctly assigned when the conditions are met.

However, the problem is:
I only see the assignment after refreshing the issue page. Without a manual reload, it still looks unassigned.

Has anyone else experienced this behavior?
Shouldn't the assignment appear immediately without needing a page reload?

Screenshots attached for reference.

Thanks in advance! 🙏
Ivan



Here is when I created the Issue without refreshing: (not assigned)



Here is after refreshing, (assigned)

[Evgenii · Accepted solution]

Hi, @MidnightExe 

This is normal behavior — the page doesn't update automatically. You'll need to refresh it manually to see the latest changes.

There are some third-party plugins available that can help track updates in real-time, but this functionality isn't available out of the box in Jira.

https://jira.atlassian.com/browse/JIRAAUTOSERVER-281

[MidnightExe]

Hello @Evgenii 

thank you so much for your help!

Ivan