Automation for JIRA rule

[Janakiraman S]

Hi Team,

I am trying to create tasks in a different project based on update to a Checkbox custom field (cf). I have options A,B,C and D for this field. 

I tried using the If / Else blocks and JQL conditions from A4J for setting up this rule. 

e.g. If ("cf" = A), create issue of type A1

Else If ("cf" = A and "cf" = B), create issue of type A2

However, A4J doesn't seem to respect the Else If and ends up creating A1 even if the custom field has values A & B. Here is my configured rule. 

Appreciate if any of you have some recommendations to work this around. 

Thanks & Regards,

Janaki.

[Jack Brickey · Accepted solution]

The issue here, I think, is that you will never hit the “A & B” since the “A” will always succeed first. You need to be specific in the condition. Try changing the first one to - cf = A & cf != B, and change the second to cf != A & cf = B. 

[Janakiraman S]

Hi @Jack Brickey ,

Thank you, I applied this logic and it works so far. 

[Gaurav]

Hello @Janakiraman S 

I have implemented something similar where I am using the check box options to decide the  decide approvers for a change request.

While implementing I am using <CustomField_CheckBox> equals "value", for the If condition.

Please refer the screen shot for exact usage.

Kindly let me know if this helps or if you have any other questions.

[Janakiraman S]

Hi @Gaurav ,

Thank you for your suggestion. However, the suggestion from Jack was closer to my use case. Appreciate your feedback too.

Best Regards,

Janaki.