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Automation for editing issue description not working as expected

Sari
Contributor
November 23, 2022

Hello! 
I created an automation for setting by default a template for bug tickets. 
The automation works, but the text replaces what the user writes during the ticket creation. 

 

Is there a way to add a description that does not replace the previous text? 

 

See screenshots attached for more clarity. 

Thank you!0.png1.png2.png

1 answer

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Tharaka_Hettiarachchi
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November 23, 2022

Hi @Sari ,

 

You can add like this 

Screenshot 2022-11-23 at 14.13.36.png

In Edit issue action -> update description field with the text you want and previous description

 

Cheers!

Sari
Contributor
November 23, 2022

Hi @Tharaka_Hettiarachchi , It works! thanks!!! 

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