Automation notification email limit reached, without any use of the account

[Subodh Sohoni]

I have created a rule that sends an email to 3 users when a sprint is created. I started getting the below mentioned error 2 days back. Since then I have not used this Jira account (free), still the error persists. Where can I check the emails that were sent even though there is no use of this account? Is there something wrong in this limit?

Action details:

Send email

Error sending email:

E-mail sending has been disabled globally due to limits reached in the last 24 hours (if you just signed up your sending limit will increase automatically over the coming days). Please contact Atlassian Support if you need more help!

[Florian PEREZ [Valiantys Administrator]]

Hello, 

if you suppose that a automation is the cause of this you should be able to see all automation triggered in the audit log of the automations 

You can check the audit in automation it should help you to get the information: