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Automation question regarding creating multiple issues

bixixo8775
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November 10, 2022

I have a ticket that is created with a custom field that contains a list of IPs.

I have a static mapping (around a thousand lines) that maps a given IP to the jira project that is in charge of this IP.

I want to create some automation such that when a ticket arrives, it induces the creation of 1 ticket in each project impacted by this ticket (and enrich a field IP with all IPs related to this project).

 

So for example, I have the following mapping:

"127.0.0.1" -> project1
"127.0.0.2" -> project1
"127.0.0.3" -> project2
(...)

and a ticket is created with the field IPs = "127.0.0.1, 127.0.0.2, 127.0.0.3"

I then want 2 tickets to be automatically created:

- one in project1, with the field IPs="127.0.0.1,127.0.0.2"

- one in project2, with the field IPs="127.0.0.3"

 

How can I achieve that in the simplest way with Jira ?

 

Thanks

1 answer

0 votes
Karim ABO HASHISH
Community Champion
November 11, 2022

Do you have any third party plugins like "JIRA Workflow Toolbox" or "JIRA Misc workflow Extensions"

bixixo8775
I'm New Here
I'm New Here
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November 13, 2022

no, I don't. I could install some extra plugins if they're free, but the ones you mentioned don't appear to be. Is it not possible to do it without those plugins ?

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