I have a ticket that is created with a custom field that contains a list of IPs.
I have a static mapping (around a thousand lines) that maps a given IP to the jira project that is in charge of this IP.
I want to create some automation such that when a ticket arrives, it induces the creation of 1 ticket in each project impacted by this ticket (and enrich a field IP with all IPs related to this project).
So for example, I have the following mapping:
"127.0.0.1" -> project1
"127.0.0.2" -> project1
"127.0.0.3" -> project2
(...)
and a ticket is created with the field IPs = "127.0.0.1, 127.0.0.2, 127.0.0.3"
I then want 2 tickets to be automatically created:
- one in project1, with the field IPs="127.0.0.1,127.0.0.2"
- one in project2, with the field IPs="127.0.0.3"
How can I achieve that in the simplest way with Jira ?
Thanks
Do you have any third party plugins like "JIRA Workflow Toolbox" or "JIRA Misc workflow Extensions"
no, I don't. I could install some extra plugins if they're free, but the ones you mentioned don't appear to be. Is it not possible to do it without those plugins ?
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